Digital Transformation of Water Meter Installation using Kodago Analytics : A Case Study

In the rapidly expanding city of Jaipur, the accurate measurement and efficient distribution of utilities are paramount to meet the needs of the growing population.

The Jaipur Smart City project aimed to upgrade the city's infrastructure, including replacing 75,000 old meters with new ones. Unipro, a renowned meter company, was responsible for executing this massive undertaking.

However, the existing manual process of meter replacement presented several challenges, leading Unipro to seek the expertise of Kodago Analytics to optimize its operations and ensure a seamless transition.

What is Unipro Infra?

Unipro boasts a formidable presence in the meter industry, with over a decade of experience and a reputation for delivering high-quality products and services.

Their team of experts excels in manufacturing and distributing meters, making them the ideal choice for the Jaipur Smart City project.

Unipro's primary goal was to efficiently execute the Water Supply Project for Jaipur Smart City along with the scope of domestic water meter replacement by accurately collecting consumer information, old meter data & installing new meters.

Challenges Faced by Unipro and Expectations from Kodago Analytics

Unipro encountered significant challenges during the initial phases of the meter replacement project. The existing manual workflow, which involved handwritten records, photographing old and new meters, and subsequent data entry by a computer operator, proved time-consuming, error-prone, and inefficient.

Plumbers had to visit the computer operator at the site office of Unipro at the end of the day and provide the data collected from the field on a daily basis. They used to hand over the consumer survey slips and transfer the clicked photos from their mobile phones to the PC using a usb cable. The computer operator would then enter the consumer data from the hard copies into an excel sheet template and paste the photos of their old and new meters on the same. This method was creating data accuracy issues as the photos of different consumer meters were getting exchanged causing confusion and inefficiency in the project.

Unipro turned to Kodago Analytics with the following expectations

Streamlined Meter Replacement Process

Unipro sought a digital solution to simplify and optimize its meter replacement workflow. They aimed to eliminate manual data entry, reduce errors, and ensure a seamless process from capturing consumer details to installing new meters.

Real-time Data Exchange

Unipro desired a system enabling real-time data updates between field workers and the office staff. They hoped to enhance communication and decision-making, ultimately improving overall project efficiency.

Automated Reporting

Unipro needed a streamlined approach to report generation, where the computer operator could easily compile consumer details and meter photographs into comprehensive reports. This automation would save time and effort, allowing for more efficient project management.

Solutions Provided by Kodago Analytics

Kodago Analytics leveraged its metadata management strategy to deliver a tailored solution for Unipro's meter replacement project.

The following initiatives were implemented:

Digital Platform Integration

Kodago Analytics implemented a robust digital platform that seamlessly integrated field workers and office staff. This centralized platform allowed for efficient data sharing and retrieval using a common metadata entry digital template, ensuring the entire team had access to accurate, real-time multimedia information.

Mobile Data Entry

Field workers were equipped with smartphones installed with the Kodago Metadata application. This user-friendly app allowed plumbers to enter consumer details, capture photographs of old and new meters, and instantly upload the information to the central database from the consumer location instantly.

The mobile data entry feature eliminated the need for manual record-keeping and reduced the chances of data discrepancies.

Automated Reporting

To simplify report generation, Kodago Analytics implemented the data analytics of the whole project. The computer operator could select the desired date range, and the system would generate automated reports incorporating consumer details and meter photographs in the template directly from the backend that was earlier filled manually by the operator.

This streamlined process eliminated manual compilation, enabling the computer operator to focus on more strategic tasks.

Success Achieved by Unipro Infra through Kodago Analytics

The implementation of Kodago Analytics brought about significant success for Unipro's meter replacement project

Enhanced Efficiency

The digital transformation of the meter replacement process eliminated the need for manual data entry, reducing the chances of errors and saving valuable time. Field workers could now concentrate solely on replacing meters, leading to increased productivity and timely project completion.

Real-time Updates

The mobile data entry feature lets field workers update real-time consumer information and meter photographs. This facilitated seamless communication between the field and office staff, enabling prompt decision-making and efficient issue resolution.

Unipro's team became better equipped to address customer queries and concerns promptly.

Time and Cost Savings

By eliminating the need for plumbers to visit the office for data entry and report generation, Unipro experienced significant time and cost savings.

This allowed them to allocate resources more efficiently and complete the meter replacement project within the specified timeframe. The streamlined process also reduced operational costs associated with manual record-keeping and report generation.


The collaboration between Unipro Infra and Kodago Analytics yielded remarkable improvements in Unipro's meter replacement process under the Jaipur Smart City project.

Introducing a digital platform, mobile data entry, and automated reporting significantly streamlined their workflow, enhanced efficiency, and improved overall productivity.

Unipro's ability to deliver accurate and timely services was greatly enhanced, leading to heightened customer satisfaction.

Kodago Analytics proved to be an invaluable vendor, showcasing its expertise in analytics and automation and demonstrating its ability to provide innovative solutions tailored to the specific needs of businesses in the utility sector.

With its comprehensive suite of analytics tools, Kodago Analytics offers immense potential for businesses seeking to optimize their processes, boost productivity, and achieve their objectives efficiently.